Your team repeatedly answers the same questions
01 / AI CHAT
REFRONT CHAT
Give your website an AI front desk that answers and guides.
It answers visitors using approved information about your company and services, then guides them to the right page or enquiry route.
01
OVERVIEW
An AI front desk built around your business information.
REFRONT CHAT uses your service details, pricing, business hours and FAQs to provide answers tailored to your company. When a question needs human judgement, it avoids making unsupported claims and guides the visitor to the appropriate page or contact point.
- Answers common questions 24 hours a day
- Helps visitors compare and choose services
- Custom design matched to your brand
- Hands complex questions to a human contact
- Reveals customer needs through conversation data
02
WHO IT IS FOR
Built for businesses facing these challenges.
Visitors struggle to understand service differences
Potential customers leave outside business hours
You want to reduce uncertainty before an enquiry
03
WHAT WE DO
What we put in place.
Answer design
We organize your website and company materials, then define what the AI may answer and how it should guide visitors.
Branded interface
We design the chat around your logo, colors, tone of voice and website, optimized for both desktop and mobile.
Human handoff
Questions the AI cannot resolve are directed to the appropriate page, form or member of your team.
Ongoing refinement
After launch, we review question patterns and continue improving answers and destinations.
04
PROCESS
From planning to launch.
Organize information
We review your website, company profile, FAQs and other approved sources.
Design answers and interface
We define the answer scope, tone of voice, handoff flow and on-site design.
Install and improve
After testing, we install the chat and refine it using actual visitor questions.
PRICE
Launch offerStandard setup fee ¥110,000Setup fee ¥0
From ¥29,800/month
The ¥0 setup fee is available during the launch campaign / AI usage, hosting, maintenance and answer refinement included / Minimum term: 6 months05
FAQ
Frequently asked questions.
QCan the AI give an incorrect answer?
A
We limit the information and topics it can use, and design it not to make unsupported claims. We also review and adjust answers after launch.
QCan it be added to our existing website?
A
It can be installed on many existing websites. We first review your current website environment and recommend the most suitable method.
QWhat is included in the monthly fee?
A
The fee includes AI usage, hosting, maintenance and answer refinement. Pricing may vary if your usage volume or required features are significantly different.
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