Potential customers leave when nobody is available to answer
AI FRONT DESK FOR BUSINESSES IN JAPAN
An AI front desk for your website. Ready to answer, 24/7.
Built from approved information about your company and services, it answers visitor questions and guides them to the right page or enquiry route.
It can be added to many existing websites
01
INTERACTIVE DEMO
Answers questions, then guides the next step.
Ask about pricing, the difference between the services or installation on an existing website. See how REFRONT CHAT answers and directs visitors to useful information.
Answers according to the questionLinks directly to relevant pagesHands over when a person is needed
This is an interactive example. For your website, we tailor the information, logo, colors, wording and placement to your business.REFRONT CHATREFRONT service guide
Today
02
WHY AI FRONT DESK
When visitors cannot find an answer, consideration stops.
Your website may contain the right information, but that does not mean every visitor can find the answer they need.
REFRONT CHAT responds at that moment and creates a direct path to details or an enquiry through an AI front desk built for your company.
Visitors cannot reach the information they need
Unclear differences prevent visitors from deciding
Your team spends time answering the same questions
03
WHAT IT DOES
More than a chatbot. It helps visitors move forward.
Answers from approved information
It uses confirmed information such as your services, pricing, hours and FAQs.
Guides visitors to the right page
It does more than answer. It can lead visitors to details, bookings or an enquiry.
Designed for your brand
The logo, colors, wording and placement are tailored to fit your current website.
Hands over to a person
Questions that need human judgement are directed to the appropriate contact route.
Improves after launch
Answers and destinations are refined using the questions visitors actually ask.
04
AI SERVICES
A full AI front desk, or a lighter first step.
Choose between two AI options according to your goal, website and operating needs.
MAIN SERVICE / AI CHAT
A complete AI front desk
REFRONT CHAT
Give your website an AI front desk that answers and guides.
It answers visitors using approved information about your company and services, then guides them to the right page or enquiry route.
- Answers common questions 24 hours a day
- Helps visitors compare and choose services
- Custom design matched to your brand
- Hands complex questions to a human contact
- Reveals customer needs through conversation data
Launch offerStandard setup fee ¥110,000Setup fee ¥0
Learn about REFRONT CHAT From ¥29,800/month
The ¥0 setup fee is available during the launch campaign / AI usage, hosting, maintenance and answer refinement included / Minimum term: 6 monthsLIGHT PLAN / AI CONSULT
A simple way to add an AI journey
AI Consultation Button
Let visitors consult the AI service they already use.
Add a simple entry point that lets visitors discuss your company or services in ChatGPT, Claude or another AI service they already use.
- Connects visitors to an AI they already use
- Consultation prompts tailored to your services
- Button design matched to your brand
- No monthly fee or AI usage charge
- Works on desktop and mobile
One-time plan
Learn about the AI Consultation Button Installation¥49,800
No monthly fee / GA4 click tracking is available as a paid optionRELATED SERVICE / WEBSITE REDESIGN
If the website itself needs attention, we can redesign it first.
We reorganize outdated content and structure so your website clearly reflects who your business is today.05
HOW IT WORKS
An AI front desk designed around your business.
Organize the information
We review your website, company profile and FAQs, then define the information and topics the AI may use.
Design answers and journeys
We define the tone of voice, destination pages and how questions requiring human judgement should be handed over.
Install and improve
After testing, we install the chat on your website and continue refining answers using actual visitor questions.
06
SAFE HANDOFF
AI does not have to handle everything on its own.
When there is no approved basis for an answer, the AI avoids making a claim. Questions that need individual judgement are directed to a form, phone number or member of your team.
AI IMPLEMENTATION CONSULTATION
Let’s find the right AI setup for your business in Japan.
You do not need to choose between REFRONT CHAT and the AI Consultation Button before contacting us. We review your current website and goals, then explain the most suitable option.
Available for many existing websites Both AI options compared clearly Consultation available in English No pressure to purchase
We usually reply within one or two business days.